Ritesh Patel, CEO of Ticket Fairy, challenges the narrative that artificial intelligence exists solely to replace human labor. By engineering a custom, in-house agent stack tailored for event production, his team functions as an extended workforce rather than a replacement. This infrastructure-first approach allows smaller production companies to scale their capabilities and compete with larger industry giants without exceeding budget constraints. The discussion highlights a shift in event technology, where AI serves as an enabler for growth and a bridge for teams lacking the resources of major corporations.
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