Previously on the CTO Show With Mehmet this week:
🔊 "When it comes to automation, the worst thing you can automate is customer-facing stuff!"🤖❌
Uzair Ahmed shares his insights on balancing automation and human involvement in business. He believes talking to a robot can often feel frustrating, especially when you're upset or need help.📞🙍♂️
"Using humans to talk to people is vital. Customer service should not become a beacon of automation."🗣️👥
But when it comes to backend tasks like email follow-ups or transferring information, that's where automation comes in! 💻🔄📧 It saves time and frees us from repetitive admin work that we don't enjoy.
Remember, it's all about balance. Automation should enhance the business, not make it impersonal! ⚖️💼✨
Stay tuned for more insights on our podcast episode!🎙️💡
#Automation #AI #Entrepreneurship #BusinessGrowth #CustomerService #Balance #TechTalk
