In this episode of the podcast, the host discusses one of the most critical aspects of digital transformation: customer-centricity. The host talks about why putting the customer at the center of a digital transformation strategy is crucial and shares best practices for customer-centric digital transformation. The episode also includes real-world case studies that illustrate the importance of customer-centricity in digital transformation and its impact on businesses.
For listening to all podcast episodes:
https://anchor.fm/mehmet-gonullu
