The conversation uncovers a fascinating rift in management theory. When tasks are purely repetitive, like on a 1940s assembly line, setting singular goals drives perfect execution. However, the modern workforce deals almost exclusively with complex, puzzle-like problems—everything easily automated has been automated already. Continuing to apply rigid goal frameworks to this new reality is exposing significant organizational weaknesses. Author Radhika Dutt joins Mehmet to dissect why traditional performance systems often fail in today’s fast-moving product, engineering, and startup environments. She introduces OLA, a novel approach emphasizing puzzle-solving, continuous learning, and essential adaptability over mere number-chasing. Learn about the hidden "product diseases" and the myth surrounding extrinsic motivation that this discussion brings to light.
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