An essential breakdown for any modern leader navigating enterprise change. Liam O’Neil, Managing Director at BPMD, reveals a critical update to the old investment philosophy. The consensus is moving away from the standard 80/20 split to a precise 75/20/5 allocation. The revelation here is understanding where to pour energy: 75% should be adopting industry best practices—no need to reinvent the mundane. The real battleground shifts to the remaining 25%, specifically the 5% dedicated to being truly spectacular and unique. This discussion demystifies process intelligence, task mining, and how to apply this new rule within the AI-driven landscape of enterprise transformation. Prepare to re-evaluate your team's focus areas immediately.
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